Since the death of Kaylin Gillis one year ago, there has been a push to improve cellphone service in that part of Washington County. WNYT reports after the shooting on April 15, 2023 on Patterson Hill Road in the town of Hebron, the group of friends tried to call 911 for help. However, they did not have cell service there. They had to drive for about five minutes before finally being able to make that call for help.